ValuAdder Return Policy
Our goal is to provide you with the best and most reliable tools for small business valuation and deal making. We stand behind the high quality of our products.
If you believe there is a defect in our software, contact our support team for a quick issue resolution. We will research your defect report promptly. If we confirm it, we will provide you with a free product upgrade that addresses the problem, or refund your purchase price.
No refunds are available for downloaded products, unless the software is defective. All defects must be reported within 30 days of product purchase for your free product upgrade or refund. All USB drives must be returned unopened, in the original condition.
To report a software defect
Submit a defect report to our support team, describing the problem in detail.
You can also call our Customer Support Toll Free at 866-238-0185
(Outside US and Canada: +1-503-972-8894).